Contact us and customer support
How to reach Lighthouse Pathways for bookings, scheduling, and clinical queries,
Our Customer Support team is your first port of call for bookings, payments, scheduling, and general questions about how the service works.
Get in touch
Phone: 020 7101 5930
Email: info@lighthousepathways.co.uk
Clinical questions
If you have a clinical question, our Customer Support team will direct you to the appropriate clinician. We aim to respond to clinical queries within standard service hours.
Urgent or crisis support
Lighthouse Pathways is not an emergency or crisis service. If you feel unsafe or are in crisis, call 999 or 112 for life-threatening emergencies, or NHS 111 for urgent concerns that are not life-threatening. Samaritans are available 24/7 on 116 123, or you can text SHOUT to 85258.